1. IntroductionSurvey Club (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile app and website (collectively, the “App”), which allows you to play games, take surveys, and earn rewards.By accessing or using our App, you agree to the practices described in this policy. If you disagree, please do not use the App.
2. Information We Collect
a. Information You ProvideAccount details: email address, username/password, age or birth year, location (if provided).Profile info: gender, interests, and any demographic data you optionally submit.Survey responses: answers to surveys and quizzes.Game activity: gameplay data such as scores, achievements, levels completed, and session duration.Support communications: messages you send to our support team.b. Automatic & Device InformationDevice attributes: device model, operating system, device identifiers (e.g., advertising ID or instance ID), language, timezone.App usage: pages viewed, time spent, interactions, and crash reports.Analytics: IP address, approximate location (via IP), and network connection.c. Third‑Party SourcesAdvertising and analytics partners may share device and usage information to help us with performance insights, fraud detection, and targeting (if you’ve given permission).
3. How We Use Your Information
We use the information we collect to:Provide, improve, and personalize the App (e.g., tailoring surveys or game experiences).Verify your account and reward you for survey/game completion.Monitor trends and performance, analyze app usage.Prevent fraud or abuse and maintain security.Send you updates, promotional messages, and customer service communications (if opted in).Comply with legal obligations and enforce our Terms of Service.
4. How We Share Information
We may share your information with:Service providers (e.g., analytics, email distribution, payment processors).Survey sponsors/partners: your anonymized or aggregated survey responses to companies or researchers; we do not share personally identifiable data unless you explicitly consent.Advertisers and ad networks, if you’ve allowed personalized ads—only that do not directly contain your identity.Legal entities: when required by law or to enforce legal rights.Business transfers: in case of merger, acquisition, or sale of assets—data will continue to be subject to this policy.We do not sell your personal information.
5. Your Privacy Choices
Account updates: You can review or edit your profile and preferences via the App.Marketing opt‑out: You can withdraw consent for promotional emails at any time by using the “unsubscribe” link or contacting support.Ad tracking: You may disable personalized ads on your device via your operating system (e.g., iOS/Android settings).
6. Data Retention
We retain your data for as long as necessary to:Facilitate your use of the App,Provide requested services,Comply with legal obligations,Defend or enforce our legal rights.When information is no longer needed, we will securely delete or anonymize it.
7. International Data TransfersSurvey Club is based in the United States, and your data may be processed or stored by our service providers in the U.S. and other countries.
By using the App, you consent to this transfer under applicable data protection laws.
8. Children’s Privacy
We do not knowingly collect Personal Information from children under 13. If you believe your child has provided us such information, please contact us to delete it.
9. Security
We implement technical, administrative, and physical safeguards to protect your data. However, no method of internet transmission or storage is 100% secure—use at your own risk.
10. Changes to This PolicyWe may revise this Privacy Policy. Any changes will be posted here with an updated “Last Updated” date. If changes are material, we’ll notify you via the App or email before they take effect.
11. Contact Us
If you have questions or complaints, email us at suppert@getsurvey.club.
By using Survey Club, you acknowledge that you have read, understood, and agree to this Privacy Policy.